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Terms of Service

Last updated: 6 January 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Handover platform, website, software and related services ("Service"), operated by Handover ("we", "us", "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) and capable of entering into a legally binding agreement to use the Service.

3. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

4. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

  • use the Service in a way that violates any applicable laws or regulations;
  • interfere with or disrupt the integrity or performance of the Service;
  • attempt to gain unauthorised access to systems or data;
  • use the Service to distribute malicious software or unlawful content.

We reserve the right to suspend or terminate access if these Terms are breached.

5. Accounts

Some features of the Service may require an account. You are responsible for:

  • maintaining the confidentiality of your login credentials;
  • all activity that occurs under your account;
  • notifying us promptly of any unauthorised use.

6. Intellectual Property (Our Platform)

All rights, title and interest in the Service itself, including its software, design, branding, interfaces, and underlying technology, remain the exclusive property of Handover or its licensors.

Nothing in these Terms grants you ownership of or rights to the Service beyond the limited right to use it as intended.

Your files are yours. We never claim ownership, never reuse them, and never look inside them beyond what is technically required to deliver them.

7. User Content and Ownership

You retain full ownership of all files, content, and data that you upload, transmit, or share using the Service ("User Content"). Handover does not claim any ownership, intellectual property rights, or commercial rights over your User Content.

We do not view, access, analyse, sell, mine, train on, or otherwise use your User Content for any purpose other than securely transmitting, storing, and delivering it at your explicit direction.

Our interaction with your User Content is strictly limited to what is technically necessary to operate the Service, such as hosting files, generating download links, and enabling access for recipients you choose. This limited, functional access does not grant us any rights of ownership, reuse, or exploitation.

We will never:

  • claim ownership of your work;
  • reuse, repurpose, or redistribute your content;
  • analyse files for marketing, analytics, or training purposes;
  • share your content with third parties except where strictly required to provide the Service (for example, secure infrastructure providers operating under confidentiality and data-protection obligations).

You are solely responsible for ensuring that you have the rights and permissions to upload and share User Content. We make no claim to authorship, credit, or attribution.

When you delete your content or close your account, your User Content will be removed from our systems in line with our retention practices, except where retention is required by law or for essential security and backup purposes.

In plain terms: your work remains yours, always. Handover exists only to move it safely from A to B.

8. Payments and Fees

If you purchase paid features or subscriptions, you agree to pay all applicable fees as described at the time of purchase. Fees are non-refundable except where required by law. We may change pricing with reasonable notice.

9. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Handover shall not be liable for any indirect, incidental, consequential, or special damages, including loss of data, revenue, or business, arising out of or in connection with your use of the Service.

Nothing in these Terms limits liability where it cannot be lawfully limited.

11. Indemnity

You agree to indemnify and hold harmless Handover from any claims, losses, liabilities, damages, or expenses arising from your misuse of the Service or breach of these Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we handle personal data. Please review it carefully.

14. Third-Party Services

The Service may integrate with or link to third-party services. We are not responsible for the content, security, or practices of third-party services.