Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Handover website, application, delivery pages, file-sharing tools, and related services ("Service"), operated by Handover ("we", "us", "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Eligibility

You must be at least 18 years old (or the age of legal majority in your jurisdiction) and capable of entering into a legally binding agreement to use the Service.

3. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

4. Use of the Service

You may use Handover to prepare, customise, share, and manage delivery pages for files and related content. You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• use the Service in a way that violates any applicable laws or regulations;
• interfere with or disrupt the integrity or performance of the Service;
• attempt to gain unauthorised access to systems or data;
• upload or share malicious software, unlawful content, or content you do not have rights to share;
• use delivery links for spam, phishing, harassment, or misleading activity.

We reserve the right to suspend or terminate access if these Terms are breached.

5. Accounts

Some features of the Service may require an account. You are responsible for:

• maintaining the confidentiality of your login credentials;
• all activity that occurs under your account;
• notifying us promptly of any unauthorised use.

If you share a delivery with recipients, you are responsible for choosing appropriate access settings, passwords, expiry dates, and recipient permissions.

6. Intellectual Property (Our Platform)

All rights, title and interest in the Service itself, including its software, design, branding, interfaces, and underlying technology, remain the exclusive property of Handover or its licensors.

Nothing in these Terms grants you ownership of or rights to the Service beyond the limited right to use it as intended.

7. User Content and Ownership

You retain full ownership of all files, content, and data that you upload, transmit, or share using the Service ("User Content"). Handover does not claim any ownership, intellectual property rights, or commercial rights over your User Content.

You grant us a limited licence to host, store, copy, process, preview, transmit, and display User Content only as needed to provide and improve the Service, follow your settings, support you, maintain security, and comply with law.

We do not sell your User Content, claim authorship, or use files uploaded to Handover to train AI models. We may access file metadata and content when technically necessary to operate the Service, investigate abuse or security issues, respond to support requests, or meet legal obligations.

We will not:

• claim ownership of your work;
• reuse, repurpose, or redistribute your content for our own marketing;
• train AI models on files uploaded to Handover;
• share your content with third parties except as needed to provide the Service, comply with law, or protect users and systems.

You are solely responsible for ensuring that you have the rights and permissions to upload and share User Content. We make no claim to authorship, credit, or attribution.

When you delete your content or close your account, your User Content will be removed from our systems in line with our retention practices, except where retention is required by law or for essential security and backup purposes.

In plain terms: your work remains yours. Handover exists to help you present and deliver it with more control.

8. Payments and Fees

If you purchase paid features or subscriptions, you agree to pay all applicable fees as described at the time of purchase. Fees are non-refundable except where required by law or stated at purchase. We may change pricing with reasonable notice, and changes will apply from the next billing period unless stated otherwise.

9. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Handover shall not be liable for indirect, incidental, consequential, or special damages, including loss of data, revenue, profit, goodwill, or business, arising out of or in connection with your use of the Service.

Nothing in these Terms limits liability where it cannot be lawfully limited.

11. Indemnity

You agree to indemnify and hold harmless Handover from any claims, losses, liabilities, damages, or expenses arising from your misuse of the Service or breach of these Terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we handle personal data. Please review it carefully.

14. Third-Party Services

The Service may integrate with or link to third-party services. We are not responsible for the content, security, or practices of third-party services.